Line Items from Packing Lists can be retracted back to the packing list submitter In-Progress queue, where they can edit and resubmit the packing list. Employees will always have access to retract their own packing list; a Void Transactions permission can be given the user to retract others' in the company.
Please Note: Line items cannot be retracted if the packing list has been invoices.
This article will show you how to retract a packing list.
Step 1: Go to the Purchasing tab.
Step 2: Under the Packing Lists section, click Manage Packing Lists.
Step 3: Enter your search terms and click Search.
Step 4: Click Retract.
Step 5: Click the checkbox next to the line items to retract.
Step 6: Enter a Comments field. This is a required field for retracting packing list.
Step 7: Click Retract Packing List.
Step 8: A confirmation message will appear.