Line items from Purchase Orders can be voided if a user has generated and placed the purchase order. For example, if the item is unavailable it may need to be voided. Employees will always have access to void their own line items; extra permission can be given to void others'. Voiding a purchase order cancels all or some of the line items in a submitted purchase order.
Please Note: Line items cannot be voided if they've already been invoiced.
Please Note: If you void and unvoid the line items, the unvoided line items reappear on the Place Purchase Orders page with a new PO number.
This article will show you how to void a purchase order.
Step 1: Go to Purchasing tab.
Step 2: Under the Purchase Orders section, Click Manage Purchase Orders.
Step 3: This is the Manage Transactions page. You can search your Purchase Order by:
- PO Number
- Product Description/SKU
- Date Range
Step 4: Click Search.
Step 5: The search results that matched your search will appear under Matching Purchase Order. To retract a purchase order, click Void.
Step 6: Click the checkbox next to the line items to void.
Step 7: Enter a Comments field. This is a required field to void.
Step 8: Click Void Purchase Order.
Step 9: A confirmation message will appear.